Terms and Conditions

Online training courses may NOT be transferred to another student.
Students have 90 days (3-months) to complete an online course.
Orders placed under a “Corporate Account” or “Discount Code” are NOT eligible for refund, cancellation, or transfer. NO EXCEPTIONS.
Refunds are not issued for transfers to courses of equal or lesser value.
If you transfer to a more expensive course, you must provide payment for the additional tuition at the time of transfer.

You may request a 1-month extension provided the request is made BEFORE the online course expires.
Students who have left the employ of a company, or students who FAIL their final exam (see below) are NOT eligible for credit, extension or refund of any kind, regardless of time spent in the course or time remaining.
All online courses require the student pass a final exam. Students must receive a passing grade to be issued a Certificate of Completion.

We understand…things happen! If you can’t attend your scheduled class date, you have options:

If you contact us at least 15-calendar days before the start date… we can reschedule your class to a future date… AT NO CHARGE!
If your request is AFTER this date (i.e. 15-days or less remaining before the class starts) we offer a (very reasonable) sliding fee schedule.

For your protection, verbal requests are NOT honored. We ONLY accept written reschedule requests!